All products with a BATTERY, FLOTANTE, BATT+SOLAR and PLAY LIGHT&MUSIC finish include a remote control.
All products with a CABLE finish include a low energy LED bulb, except for the HANG and WALL finishes. It may also be the case that a distributor may expressly request a product with no bulbs included.
Depending on the size of the product the intensity may vary.
As soon as the BATT+SOLAR products detect that there is enough sunlight they switch off and the self-charging mode will activate automatically.
They are made in Spain, more specifically in Alhama de Murcia (Murcia).
It is a piece made of translucent methacrylate used to protect the surface of the product and avoid any irregularities caused by the rotomolding process.
It has one LED bulb.
The colours change every season. You can check the fact sheet of each product.
Our lighting products can withstand the weight of a person, or up to 150kg approximately.
It is advisable to charge them in a cool, dry place. However, they can be used outdoors since they have an IP65 protection rating.
It is very simple. You can find a tutorial video on our YouTube channel. Click the following link.
No, you just need to synchronise your device and the product via Bluetooth.
You can see the synchronization tutorial in the link
You can enjoy around 8 hours of light and music non-stop, as long as the battery has been fully charged previously (see instructions for use).
Yes, as long as your PC has a compatible Bluetooth connection.
You can only connect one device to each PLAY product.
Yes, their screw system makes it easy to replace.
It is the level of sealing effectiveness of an electrical enclosure against intrusion from foreign bodies and moisture. In this case it indicates that the product is suitable for outdoor use. You can watch the explanatory video about “What is an IP?” by clicking the following link.
If it is not a lighting product, there is no problem. However, if it is a lighting product, make sure that it has an IP65 protection rating, in which case the product is suitable for outdoor use and it is protected against water projected from a nozzle.
Only the products with a FLOTANTE finish.
The charge indicator light will change from red to green/blue, meaning that the battery is fully charged.
Between 4 and 6 hours continuously. It is very important that the charging cycles are completed in order to extend the life of the product.
Between 8 and 12 hours, depending on the colour mode chosen.
Only those for indoor use, which may be portable or not, depending on the model.
Yes, all products fitted with an RGB lighting system come with a remote control.
The type of polyethylene that we use is suitable for food use. Therefore, it is not toxic at all.
The warranty period of our products is 2 years. In case of misuse, breakage or loss of fixtures, we also provide replacement parts – check our price list. Ask your Sales Representative or contact our Customer Service Department.
Yes. Our plastic is 100% recyclable.
No. Our polyethylene is high quality and it is protected against UV radiation thanks to a special additive.
No. Newgarden products do not fade over time. It is very important not to use any abrasive cleaning products on them.
It can only be replaced with an LED tube with a T8 base. We recommend you use our patented LED TUBE due to its extraordinary resistance and lighting properties. To buy it you should contact the point of sale where the product was purchased. Click on the link to watch a demo video.
Yes, as long as it is the right voltage (indicated on the label of technical specifications of your lamp).
It is located inside the product, so it is totally hidden from view.
Yes, the lighting system is RGB and it includes a remote control to select the colour mode.
It will depend on the adequate use of the product itself and the battery charging cycles (approximately 500 charging cycles).